nice place lots of fun. I would definitely recommend this place for friends and family!! :)
GREAT staff. Upgrading facility. GREAT for family and friends. Leagues daily. Bowl 4 to 5 times a week after work for a nice wind down.
Me, my father, daughter, sister, and neice came here on a Saturday night. My sister arrived before we did and took care of the lane and everything, so the only thing I had to pay for was me my father and daughter shoe rentals. I told the cashier (bald guy with missing teeth) that me and my sister were together and he begin starting a tab for me. My sister immediately said, we don't need a tab I already took care of two games and our lane, that should be plenty. So I explained to the cashier who had attempted to start a tab for me for an additional lane and two more games that again we were together and did not need two lanes for a total of 5 people. I asked him not to open up a tab for me and to instead just allow me to pay for our stuff right now. He paused and said okay and told me i'd have to come back up to add additional games and I said that was fine. He charged me for our shoes and said he closed everything out. The lane we had immediately malfunctioned so they ended up switching us from lane 17 to 18. I'm six months pregnant, so after the first game I gave up. We got half way through our second game and called it quits. Around that time they had reopened up lane 17 and people started playing next to us. When we returned the shoes I verified with a heavy set guy that the guy missing teeth had in fact closed the tab like he said. The heavy set guy told me he actually did not but told me he'd take care of everything and make sure I wasn't charged anything since I paid upfront. Well I woke up Sunday morning to see I was charged almost $60. I called and spoke to Rhonda who was very nice, but the end result was basically her telling me the GM has to review everything and figure out how to proceed. I'm a very calm person so I remained respectful to Rhonda as it is not her fault, but I wish I had paid cash like my sister. I'll probably have to stop by tomorrow until this is resolved, as I refuse to wait another day for these people to decide to give me back money that should've never been taken from me. Beware and pay cash if you go here, and if any mistakes happen on their part, be expected to be treated like a criminal who first needs to be investigated. Very disappointing experience. I've never had to go through anything like this when wronged.
Nice place with friendly staff. Fun times!
Great atmosphere. Food tends to take a long time to get to you. However, the young lady at the bar was awesome and gave exceptional customer service being that on a busy night she was by herself.
You have to be very careful at this location. They stole money from me...Don't use card, pay with cash!
Amf American Lanes is a US Bowling Alley based in Conyers, Georgia. Amf American Lanes is located at 885 Flat Shoals Rd SE, Conyers, GA 30094, USA.
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